Terms & Conditions

Ownership (the Site) is owned and operated by SleepGP Pty Ltd ACN 63 850 057 (the Company).

The Site is a website for registered users (Members) to purchase medical equipment (the Service).

SleepGP also trades under the name SleepLogistics, which is a diagnostic service provider and medical equipment supplier.

All enquiries can be communicated to the Company at


By using the Site, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms and Conditions you must stop using the Site immediately.

Use of the Site

You are granted a non-exclusive, limited and revocable license to access the Site and use its functionality on the condition that:

  • You only use the Site for lawful purposes; and
  • You do not engage in any improper, indecent or offensive behaviour while using the Site.

Limit on liability

You agree that we accept no responsibility for the Site or the Service being unavailable, and we make no warranties or guarantees, implied or express, as to the ongoing availability of the Site or the Service.

You acknowledge that the products for sale as part of the Service are manufactured by a third party and agree that we accept no responsibility for any damage, loss, their quality, or their fitness for purpose.

You agree that we are not liable for any loss or damage that you or any other person incurs by accessing the Site, or not being able to access the Site or parts of it.

You agree that we are not liable for any loss suffered by you as a result of using or relying on the information on the Site.

Third party material

The Site contains third party material that is not owned by SleepGP. You agree that you will not reproduce any third party material without the consent of the owner of that material.

You agree that any links to third party websites do not constitute a recommendation or endorsement of those websites.

Intellectual property

Some content on the Site is the copyright of the Company. Without the express written permission of the Company, you agree you will not:

  • replicate all or part of the Site in any way;
  • incorporate all of part of the Site in any other webpage, site, application or other digital or non digital format.


You agree that we may update or change any information on the Site at any time without notifying you, including these Terms and Conditions.

Continued use of the Site will be deemed acceptance of any changes to the Site.

Refund policy

You may claim a refund from the manufacturer of any item in accordance with the manufacturer’s policy.

Title of products

The products for sale on our Site are the manufacturer’s and suppliers property in law and equity until you have paid the full advertised purchase price.

Order Methods

We accept orders by our online store or if you are having difficulty, by telephone.

To place your order by telephone, please call us on 07 5536 8834. Our telephone order line is available 8am-5pm Monday – Friday (excluding public holidays).

Payment Methods

We accept payment by Visa and MasterCard. (Items will not be shipped until payment has cleared).

Feedback and Product Requests

We encourage your feedback about our site and our service. We also encourage requests for additions to our product lines or inquiries about particular products. Please feel free to contact us with your comments and suggestions by any method above.

Manufacturers’ Warranties

Some products offered on our site are covered by a manufacturer’s warranty. A copy of a specific warranty, where one is offered by a manufacturer, will be made available for inspection before sale upon request. To obtain a copy of a manufacturer’s warranty before sale, if one is available, contact us by email or by telephone on 07 5536 8834.

All claims made under a manufacturer’s warranty must be made directly to the manufacturer.

Additional Terms

Although we strive to be as accurate as possible, The SleepGP cannot be liable for pictorial or typographical inaccuracies on our site.

All prices shown on our site are cash prices in Australian dollars.

We reserve the right to limit quantities and to refuse service to any person.

We reserve the right to correct pricing errors on our site, and to refuse to ship products which were erroneously priced on our site.

All these terms and conditions, and all product specifications and prices, are subject to change. Any change will be posted on the site and will be effective when posted.

How to Contact Us

Customer satisfaction is our goal. If you need to reach us for any reason, please contact us by any of the means listed on our Contact page.

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